Once you have designed your processes we will help you implement them. We will help you select a proper ITSM tool and lead all implementation activities. We will lead the implementation project and ensure that the value is preserved and delivered once the implementation is over.
Following a best practice project management frameworks you will be involved on the right level so that you can focus on more value added activities.
Our implementation approach includes:
- Detailed Planning: Creation of implementation roadmap (activities, time plan and milestones)
- Awareness Campaign: ITSM Trainings and Business Simulation activities for key project members
- Knowledge Transfer: Detailed documentation on all levels
- Early life support: Smooth transition into operations
- Business Relationship Management: Thru a regular post implementation contact we will ensure that even if we missed something on the way it will be found and implemented in no time